s4 ep7: Joshua Clifton
Following a successful career of more than two decades working in award-winning bars and restaurants, franchise and boutique-style cafes and businesses, Joshua Clifton became a trusted consultant and support network within the hospitality industry.
Joshua is an experienced customer service coach, who provides clients with promotional and marketing knowledge to propel their businesses to great success through his business, MasterHost Coaching.
He has captured all of his expertise and more in his book, The Hospitality Survival Guide: How to Survive and Thrive in the Hospitality Industry, which was released in 2019 and went on to be named a finalist for the Best General Business Book at the Australian Business Book Awards in 2019.
In this candid interview, Joshua talks all about his path to authorship and how the industry is coping during the restrictions that threatened to topple many in hospitality.
You can get hold of The Hospitality Survival Guide and get in touch with Joshua at https://www.masterhost.com.au/